Forum Discussion

JCExcavations's avatar
JCExcavations
Experienced Cover User
1 year ago

Anyone Else Having Major Login & Stability Issues Since 2025.4.1.7?

Since updating to AccountRight version 2025.4.1.7, we've been facing serious problems — and I’m wondering if others are experiencing the same:

Login Loop: You enter your credentials, but it just bounces back to the login screen as if nothing happened. Sometimes it takes multiple attempts before it actually logs in.

Password/Authorisation Problems: Even when the details are correct, the system either ignores the input or fails without explanation.

Crashing and Blank Screens: The desktop app has been crashing more frequently, occasionally just showing a blank white screen and needing a restart.

In Tray Display Glitch: The new "In Tray" icon shows a number of documents, but when you click into the tray, there’s nothing there — totally empty.

This isn’t just happening on one computer — multiple users in our office are experiencing the same problems. We’ve already ruled out our internet connection and individual device issues — everything has been checked. So please don’t suggest it’s a local setup problem.

These issues all started after the 2025.4.1.7 update. It feels like MYOB pushed too many changes without proper testing.

Is anyone else seeing this? I’d really like to hear if it’s a widespread issue. MYOB needs to either release a stable patch quickly or give us the option to roll back to the previous version that actually worked.

2 Replies

  • I can't even login without upgrading to 2025.4 and it won't accept my username or password!!

  • Major issue with paying supa I've approved all supa payments over week ago still sitting in MYOB.

    Now stating need to be approved which I've done and it's asking for second approval, I do books and it's me only. Today MYOB is closed.

    Also all supa payment April march feb and backwards which are paid are sitting waiting to be approved so be careful of this one if your company owner not doing your books.