The program has recently updated to the above build. Using the App rather than the browser, and using two completely different locations, and there is a very noticible latency when entering any field.
Any thoughts on how I can get rid of this latency? Very frustrating!
Thank you.
Hi downunder_4500,
You’ve explained that latency really clearly, and since it’s happening in the app across different locations, the usual cause is the device not fully meeting AccountRight’s system requirements. It’s worth checking your setup against the requirements in this link so you can make sure everything’s lined up for smoother performance. Even one part of the device being slightly under spec can lead to the lag you’re seeing.
Cheers,
Doreen
