Forum Discussion

Wilfords's avatar
Wilfords
Experienced Cover User
8 months ago

Change email of account

Hello,

 

I need to change the email address associated with our account as our business is about to be taken over by a new owner and the email address will go with it.

 

How do I go about this?

 

Thanks,

 

Lindy 

  • Wilfords's avatar
    Wilfords
    Experienced Cover User
    8 months ago

    Hello,

     

    We are urgently needing an answer to this post. 

     

    Kind regards,

     

    Kristina 

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      7 months ago

      Hi Wilfords,

      Thanks for your detailed post, and my apologies for the late response. The account owner or administrator can update MYOB account details by logging into the MYOB account and navigating to My Accounts >> Change Login. This process will prompt the user to enter their current password and specify a new login email. Upon entering the new email, both email addresses will be updated within our systems.

       

      Feel free to post again, we're happy to help!
       

      If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

       

      Regards,
      Earl

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      7 months ago

      Hi Wilfords,

      I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

      Regards,
      Earl