Forum Discussion

sonya01's avatar
sonya01
Contributing User
2 years ago

change email

hi

i have changed my email address and need to change it in myob but wont let me . saying it already exists

thanks Sonya

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi sonya01

     

    Thanks for your post. Please allow me to extend to you a very warm welcome to the Community Forum. I hope you find plenty of useful information.

     

    My apologies for the late response. We're sorry to hear that you're having difficulties changing your email address. We're happy to help you with this. I will be sending a private message to you requesting the necessary details. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.

     

    We're looking forward to your response.

     

     

    Kind regards,
    Shella

    • Shella_A's avatar
      Shella_A
      MYOB Moderator

      Hi sonya01

       

      I hope this message finds you well today. We have recently sent you a private message requesting the necessary information to assist you further, but we have not received any response. If you still need assistance with this, please don’t hesitate to reply, as we’re always delighted to assist you further.

       

       

      Kind regards,

      Shella

      • Shella_A's avatar
        Shella_A
        MYOB Moderator

        Hi sonya01,

         

        I hope this message finds you well today. I just wanted to follow up on whether you still require assistance with email log-ins. If yes, please don’t hesitate to reply, as we’re always delighted to assist you further.

         

         

        Kind regards,

        Shella