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Over-Boots's avatar
Over-Boots
Experienced Cover User
3 years ago

Cloud accounting

I recently had problems with my PC now fixed.

Whden loading MYOB I am not being asked for the Cloud password so therefore is my fle not in the cloud?

On my laptop everyting is as before with password entry.

Can you advise please

Colin

1 Reply

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  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi Over-Boots 

     

    Please open the desktop app on your PC, go to Open a company file>>Online>>Sign in and check if you then see your company file. If you have reinstalled the app, you might have to open the file again by following the above and you'll be able to work on it. 

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