Default date is 2018

Hi Jill10,

Got it. Since you've already reopened the files and it's still stuck on 2022, compiling your other issues and submitting them to MyAccount for checking is a good next step. This will help ensure all your concerns are addressed together.

Best regards,

Shella

Hi Jill10 , in that case clear the AccountRight cache, see https://community.myob.com/discussions/accounting_software_general/clearing-the-accountright-cache/592973

Hi Mike, I have done that because I get issues logging in. I clear my cache couple times a week. It does not do anything.

Hi Princess,

I have checked and it's 2024.

Just double checking that this is the information you are referring to?

I feel you, I am very close to writing a poem about it because it affects me on a daily basis.

nuggetsnoodlesyou need to write that poem ;) 

Hi there nuggetsnoodles,

Since the financial year on your file is the current one, check the region settings on your computer. If you're still experiencing the 2018 issue when generating reports, it's best to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

Best regards,

Doreen

Also my computer's region settings 

Hi nuggetsnoodles,

To better assist you with this matter, you need to reach out to our live chat support through our virtual assistant MOCA or submit a case via MyAccount.

Regards,

Sai

I have reached out now, thank you.