Do not need password to login
Hi
Went to login into MYOB AccountRight today and it went straight in, the login page did not come up.
Forum Discussion
Hi Roofline,
Thank you for your post.
To prevent your MYOB AccountRight from logging in straight through the browser. Before you close the software, you will just need to sign out by going to Services then choose Sign out from AccountRight Live. This will make the system prompt you to add your email and password when you try to log back in again.
If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella
This change to the login:
"You are correct that every time you log out to your AccountRight, you would need to click on Services then Sign out from AccountRight. These changes were implemented as part of enhanced security measures. Rest assured that the security of your account is of utmost importance to us. Thank you again for your patience and cooperation in this new update."
is the worst update MYOB has made for many many years. It is not an enhancement of security, it is a downgrade of security. Before this "enhancement" we were able to log into MYOB using a password, but now if we just exit (which is what we always used to do) we can log back in without password. How can this be an enhanced security measure?
With this inhancement we now have to log in with our email AND password AND authentication code EVERY TIME we log into MYOB. This is not a very streamlined system. It worked perfectly before the so called enhancement. And now what is the use of the "remember me for 30 days" authentication? This does not work any more.
Please go back to the previous log in process.
Hi BWG,
Thank you for your feedback and my apologies for the late response.
I'm writing this post to address the concerns related to the password prompt, and it's important to distinguish between two separate aspects:
Reduced Frequency of Login Prompts: If you've noticed that the system isn't asking for your login as frequently as it did before, performing a hard logout is a crucial step. This will ensure that the login details are prompted the next time you log on.
Enhanced 2FA Technology: With our upgraded 2FA technology, we implement "adaptive MFA," which assesses various factors such as your device, IP address, and the time of day. It then prompts for 2FA based on these factors, aligning with the smart security standards.
If you encounter any issues even after trying the hard logout, please don't hesitate to reach out to us so that we can investigate the matter further.
Regards,
Earl
Hi
Thanks for replying.
So would this have started all of a sudden?
If seems rather painfull to have log out everytime when all you have to do was exit MYOB and you were logged out.
Regards
Deidre
Hi Roofline
Thanks for the response.
After signing out on the software, you will need to re enter your email and password again. Logging out properly maybe time consuming however, on this way we can make sure that it will not let you automatically signed in again and it will secure your account as well.
If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella
Hi Roofline
Thank you for the response.
This will happen when you tick on “Trust this device for 30 days” or “Remember password” on the browser that you are using. It will give you the straight login on your MYOB Business without entering any password. You will need to use that Services>>Sign out of AccountRight Live each time you wish to close out of AccountRight if you wish to fully log out of service, so you'll be requested to log back in each time.
If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella
