Forum Discussion

alistairatOAK's avatar
alistairatOAK
Contributing Cover User
2 months ago

MYOB ACCOUNTRIGHT

A source of endless frustration is my need to log into MYOB everyday. ane even bigger source of frustration is what happens when MYOB tells me that I am not connected. What do I mean? I'm talking about getting out of MYOB so that I can log in again. Hit the button and i get another window, his this window and i get another window. i can count up to 5 hits I need to make to get out of MYOB to let me log in again? Why is this? Why so clunky?

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 months ago

    Hi alistairatOAK,

     

    I can absolutely understand how that'd drive you up the wall. Having to click through all those windows just to log back in sounds seriously frustrating. You're just trying to get on with your day, and instead, you're stuck in a game of "find the right window." Not ideal! You might want to check out this link: Troubleshooting online files. It's got a few troubleshooting steps that can help fix that login issue. If it's still giving you grief after that, best to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account. Our team can take a closer look and help get things running smoothly again.

     

    Regards,

    Sai