Forum Discussion

SunnieBanh's avatar
SunnieBanh
Contributing User
8 months ago

MYOB Migration

Hi, i am trying to migrate from AccountRight Enterprise V19 to AccountRight Plus But i get this error with the company file that has been uploaded for migration.

  • SunnieBanh's avatar
    SunnieBanh
    Contributing User

    I would like to downgrade from MYOB Accountright Premier to Accountright Plus.

    • Hannah_V's avatar
      Hannah_V
      MYOB Staff

      Hi, SunnieBanh. Thank you for your post.


      There are a few things we need to consider and check on your account.

      To assist you further, could you please provide us with the following information via PM?

      1. Serial number
      2. Company name/ID
      3. Email Address and Full name.

      Once we have this information, we'll be able to review your account and guide you through the next steps for the downgrade.

      Looking forward to hearing from you.

       

      Best regards,

      Hannah