Forum Discussion

RTSQ's avatar
RTSQ
Cover User
2 years ago

SOMEONE ELSE USED MY COMPUTER/MYOB SESSION ... AND NOW I CAN'T

While I was away someone else used their own ID to login to MYOB on my PC.  Even though I enter my email and password followed by my authentication code the login then wants that other person to login and will not recognize my user name and password any more.  I deleted my session of MYOB and downloaded it again and tried logging in but to no avail.  Has anyone else experienced this and can pass on how to get past it [please!!]

  • Sean_DC's avatar
    Sean_DC
    Former Staff
    2 years ago

    Hi RTSQ 

     

    Thank you for posting.

     

    You may want to try the default User ID and Password. Kindly type in the User ID: Administrator and Password: *Leave it blank*. If these two did not work, you may have set up a User ID and Password before when setting up your file. This information is not editable, for this reason, this may have been set up before already.

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

     

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