BAS lodged with ATO but not in MYOB

Hi MLK,

Thank you for the post. To update your file to show the BAS as lodged and to record the correct information, go to Accounting>Prepare BAS or IAS. Locate the draft BAS that is still sitting in MYOB and open the draft BAS form.

Since you have already lodged it via MyGov and it is visible with the ATO, you can manually mark the BAS as lodged in your MYOB software. You might need to update any relevant fields with the actual lodgment date and any payment details if applicable. Once the BAS form is updated and marked as lodged, save the changes and close the form.

Regards,

Sai

Hi Sai,

Thank you for your prompt reply.

I understand your process, but I don't seem to have the functionality to mark the BAS as lodged in MYOB Business.

Thanks...Michelle

Hi MLK,

Thank you for the reply. If there isn't an option to mark it as lodged, I recommend contacting the ATO directly for further assistance. They will be able to guide you through the next steps to ensure everything is lodged correctly.

Regards,

Sai

Hi Sai,

Why would I contact the ATO as it is lodged on their system, so it would be nothing to do with them?  The problem lies within MYOB not updating the status of the BAS. Is that right?

Hi there MLK

I understand your concern regarding BAS being lodged to ATO but not with MYOB. I highly recommend waiting for 72 hours so that the correct status of the BAS will be shown on your end. I appreciate the patience regarding this. If you have further issues, don't hesitate to post again.

Best regards,

Doreen

Hi Doree,

It's actually been weeks since I lodged with the ATO, so this is not a solution.

Any other ideas to mark it lodged in MYOB Business?

Thank you

Michelle

Hi MLK

You can check this link for more information. If you're still having issues with lodging your BAS in MYOB, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

Best regards,

Doreen