Forum Discussion

BigHoss's avatar
20 days ago

Accidentally paid twice for one invoice by two different parties

Hey so I do contract work for a real estate company and have found mistakes in my bank transactions.

 

I have found an invoice being paid twice in multiple statements sent to me by the real estate agency. Should I and how would I refund this or is it different rules for large companies?

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    20 days ago

    HI BigHoss

     

    If a payment ends up being more than the invoice amount, it’ll create a credit. You can just record the payment twice against the same invoice. After that, you can refund the extra amount.

     

    For more details, check out this link 

     

    Thanks,
    Genreve