Bank Feed Will not Load- This has been an issue for 3 weeks

Question

When I try and load my bank feeds I get an error code. I refresh the page and it doesn't change. This has been happening for 3 weeks. I am using Chrome.&nbsp;

melisa_d · Answer

Hi&nbsp;SMilne1,&nbsp;
&nbsp;
Thanks for your post, so I can assist can you please confirm the error code you get or provide a screenshot of the error.&nbsp;

smilne1 · Answer

smilne1 · Answer

The Error has a cloud in the background with a X over it and it saysSomething went wrongTry refershing your browserIf the Issues Persists contact MYOB Support&nbsp;&nbsp;

melisa_d · Answer

Hi&nbsp;SMilne1,&nbsp;
&nbsp;
Thanks for confirming that. Does this only happen in the banking window ? If so, can you please clear your browser and try again. If this doesn't work can you try via a different browser.&nbsp;
&nbsp;
If the same thing happens please&nbsp;retrieve&nbsp;the Chrome Console errors so I can investigate further:
&nbsp;
To open the console can be opened using one of these methods

Select the Chrome menu (3 vertical dots) and choose More Tools &gt;&gt; Developer Tools
Right click on the Chrome window and choose Inspect
Using the shortcut keys Ctrl + Shift + I(nspect)

Once you've opened the console:

Choose the Console tab to view the logs being produced.
Right click and choose Clear Console
Please repeat the action that causes the error in your&nbsp;file. Any errors within the logs will be recorded in red error text.
You can save the log as a .TXT file and attach it to this thread or please attach a screenshot

Forum Discussion

Bank Feed Will not Load- This has been an issue for 3 weeks

Looking for something else?

Related content

Payroll Loading........

Invoices stuck 'loading'

Leave Loading

MYOB Page not loading

FAILED TO LOAD REPORT

Importing issue

BAS not loading

Failed to load the report.