I have used my myob bank feeds for years. The bank downloads are usually available early morning. It is mid-morning now and they are not showing. Note, I have used the "Get Bank Transactions" tab numerous times & nothing happens. Please help
Hi, LezaJane
Thanks for your post.
If the bank feed transactions are not showing up even after clicking the 'Get Bank Transactions' button, the reason for this is that it really depends on the bank when they send bank feed transactions. You can also check our website: Make bank reconciliation easier with bank feeds to see how frequent your bank issues transactions.
If you're still having issues, why not try our virtual assistant MOCA? It's designed to dive deeper into issues like this. Give it a go!
Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Please feel free to create a post again if you encounter any issues in the future.
Best regards,
Doreen
