Forum Discussion

Quambaloo's avatar
2 months ago

Bank Feeds

My bank feeds are not working. This same issue happened a couple of months ago and someone from the MYOB team contacted me to fix. Would someone from MYOB support please contact me to fix again.

1 Reply

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 months ago

    Hi Quambaloo

     

    Just a heads-up, we can’t see if there are missing transactions for users on our end, only you guys can spot them. No worries though! The easiest way to sort this out is to have a quick chat with MOCA, our virtual assistant. MOCA can point you to the live chat team to get things sorted. 

     

    If that doesn’t work for you, you can always pop over to the MyAccount window to create a support ticket and one of the team will help you out.

     

    Regards,
    Genreve

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