Forum Discussion

GDodd's avatar
GDodd
Contributing User
2 years ago

Bank Rules with multiple amounts

Hi,

I'm trying to create a rule for transactions coming off my bank feed where the rule needs to match on two possible amounts. When I try to create the rule, I get a message saying the amount must be numeric. If I remove the 2nd entry, it works. I can put any number I like in the first part of the rule and it works, as soon as I try to add any number to the 2nd part of the rule, I get this error.

 

Is this just not supported, and I should create 2 rules, or is there something else going on here?

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi GDodd 

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community Forum. I hope you find it a valuable resource.

     

    In order to resolve this error message, you can select the add condition and enter the amount. I have tried replicating it on our end, selecting the add condition and putting the amount in line to it, works. Hope it works for you too.

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,

    Princess

    • GDodd's avatar
      GDodd
      Contributing User

      Hi,

      Thanks for the reply, but won't that make it an "And" condition (i.e. both have to be true) instead of an "Or" condition (i.e. only one of these has to be true)?

       

      The amount on the bank feed can never be 2 amounts, so it can't work they are both "And" conditions.

       

       

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi GDodd 

     

    Thank you for the reply. This is under investigation, our team is looking into it as quickly as possible. As of the moment, we can't enter 2 amounts. We can only enter one amount in one line, the best option we can do is to create separate bank rules for the different amounts.

     

    Cheers,

    Princess