Sharon1969
2 years agoExperienced Cover User
Changing linked bank account
Hi - I want to change the name of a bank account. I've created the new name in my accounts list, but when I try to change my bank feed to go to the new account I get this error message "You can't change the linked account because there are approved matches against it. You'll need to undo these approvals before you can change the linked account". I have unlocked my file so I can do changes, but the online help tells me I need to also unreconcile the account for "the period". How long is the period?? I've unreconciled over 12 months but I still cannot change the linked account. Surely I don't have to go back to when the account was created and unreconcile the entire bank account??