Forum Discussion

babyrhino's avatar
3 years ago

MYOB PAYBY transactions not allocated in feed

MYOB PAYBY transactions are automatically allocated as a payment receipt against the invoice, however they are not being allocated against the bank feed making them unallocated in the feed while being allocated in an invoice at the same time.

  • Hi babyrhino

     

    Welcome to the Community Forum and sorry to see that no one has replied to you yet, when a customer makes an online payment, it'll automatically be recorded into your MYOB business, and the associated invoice will be closed off. Because the payments are automatically recorded in your MYOB business, when the bank transactions come into your software (either via bank feeds or an imported bank statement), those payments will need to be matched. More information on this can be found on our help article Online Invoice payments

     

    Do let me know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.