Forum Discussion

MA13's avatar
MA13
Experienced User
7 months ago

Online Payments

Hi,

I'm having trouble with online payments since the changes to fees coming out of payments. I am trying to work out what's wrong with my settings so MYOB will reconcile automatically but until I can figure that out I have all my online payments sitting in unallocated and obviously I can't match them as I used to do because the fees have been taken out of the payments so they don't match so how do you reconcile them manually?

Any help would be greatly appreciated!

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi MA13,

     

    With your concern about reconciling and matching fees, I highly recommend checking this post from Community Forum for more information and helpful articles are also attached.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.