Forum Discussion

RenaeGTS's avatar
RenaeGTS
Contributing User
2 years ago

Payroll entry not appearing when trying to reconcile

I am trying to reconcile my accounts. A payroll transaction is not showing up when reconciling. Why would this be?

I can not reconcile because of this. 

It is listed under 'Find Transactions' 'Pay runs' and 'Pay History' The reference number is 1105. 

  • Sean_DC's avatar
    Sean_DC
    Former Staff

    Hi RenaeGTS

     

    Thank you for your post. I'm glad to assist you here. 

     

    Is this processed electronically? If the payment method for this employee is electronic, I would first look at Prepare Electronic Payments if it is there. You would need to get a bank file for that so that it would clear out and you'll be able to match it or reconcile. You do not need to send this bank file to your bank if you've already paid them.

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.