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AAmery's avatar
AAmery
10 months ago

Reconciled items are appearing as unreconciled in the following months bank rec

Hi,

I have 6 transaction that have previously been reconcilled in my bank rec now appearing as unreconcilled in this months bank rec. 5 deposits and 1 withdrawal, all different dates. 

I have recently changed from MYOB Account right to MYOB Business so im not sure if I have done something or if there is a problem with the change over.

Help would be much appreciated.

Thanks

Ann

 

 

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    10 months ago

    Hi AAmery, 

     

    Welcome to the Community Forum. I apologize for the delayed response.

     

    Based on the current information, it will be difficult to find what caused these transactions to re-appear. I believe the best course of action is to undo the reconciliation month by month to check if the transactions match the bank statements. Also, you can check if the opening balance of the bank account to see if the value is correct on the conversion date. 

     

    Let us know if you require further assistance.

     

    Thanks,
    Genreve

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