Hi pippypip 

 

Thanks for your post.

 

In this matter, you will only see this in the reconciliation window. We will not be able to complete reconciliation while we are allocating. You may check These Help Articles Reconciling your bank accounts and Allocating Transactions for more information and instructions to assist you with this.

Please don't hesitate to post again if you need help in the future.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

 

Cheers,
Leneth