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BStowell32's avatar
BStowell32
Experienced User
3 years ago

Same transactions in journal and bank feed

I allocated/approved transactions and when i went to reconcile i realised i had a double up of a reference number so i went in and adjusted, then clicked reconcile. Since then, I see the exact same transactions back in bank feeds without the allocation that i have done previously.

 

So currently can see them in bank feeds unallocated and transaction journal allocated.

 

What should i do?

  • LRBooks61's avatar
    LRBooks61
    Ultimate Cover User
    3 years ago

    Hi

     

    It is possible that when you made the adjustment you unmatched the transaction to the bank feed.

     

    As you have reconciled the account , I suggest that you undo the reconciliation and then untick the relevant entries and then do a find in bank feeds to match again.

     

    Reconcile and all should be good.

     

    Hope that helps

     

    Lisa

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