Forum Discussion

Dale6's avatar
2 years ago

Transaction Missing

IS it possible to add in a missing transaction?

  • Hi Dale6 

     

    Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

     

    In this case, please try manually clicking on "Get Bank Transactions" now. and check if the missing transactions are downloaded. This is because that we found there was a brief period that when automated bank feeds were not enabled. some transactions were not downloaded automatically. clicking on the button again solves the issue. 

     

    If the missing transaction are still missing, then please do take a screenshots of what's shown in Bank Feeds, send it via Private Message together with your serial number and the bank statement. Make sure that sensitive information cannot be posted on the Forum. 

     

    Let me know if you require any further assistance with this. I'm happy to assist you.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information

     

    Cheers, 

    Cel