Error - Uh-oh The numbers don't add up

Hi trish2, 

Thank you for bringing your concern to our forum.

I regret to hear that you're encountering an error message, and I apologize for the delay in my response. To assist you more effectively, could you please provide more details about the activity or screen where the error message appears?

We eagerly await your response. Any additional information you can provide would be greatly appreciated.

Thanks,
Genreve

Attn:  Genreve

You sent me a message requesting further details on the error message coming up.  It comes up on the desktop screen when I click on 'log out'

Hi trish2, 

Trust this message finds you in good health. I'm reaching out to ascertain if you require further assistance with your file access.

Should you need more help, please feel free to share additional details.

Thanks,
Genreve

I am having this same issue this morning also.  

Attn:  Genvere.  

Re Error Message Uh-oh! etc.  ie:  on logging out.

Todate I have not received  a single solution to the problem which I am still having on both my data files for two clients.

Hi trish2, 

Just confirming that I have reached out to you via private message to help ensure you can reach a resolution

Thanks,
Genreve

Hi Genreve,  went into logging out on both my data files this morning and ............ there was no error message displayed!!!

Hopefully this is now resolved.

Hi trish2, 

Thanks for the update. I'm glad it's working correctly now. 

Don't hesitate to create a new thread if you require any other assistance.

Thanks,
Genreve