I am a sole trader, and besides my accountant, I am the only person who uses this MYOB account. Whenever I try to enter the backend of my account to adjust payment details, view my past invoices etc I am told to contact the owner.
As the owner of the business, I can assure you I have been in contact with myself. How do I get around this?
Phone service has told me it's been fixed in the past but the same problem is still occurring.
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Hi cjlcleaning
I sent you a private message to further assist you with this. I've asked more details. I'm looking forward to your response.
Best regards,
Doreen
I have checked the email address and logged in with my business email as mentioned in the error. Now, when I attempt to enter my account portal I am sent back to the login page, I log in using the email shown in the error and I am sent back to the login page in a loop.
I have restarted chrome and attempted again and was able to gain access. Thank You for your help.
Hi there cjlcleaning
Thanks for the update! I'm glad to know that you now have an access to your account. Don't hesitate to post again if you encounter issues in the future.
Best regards,
Doreen
