Forum Discussion

Play_with_dirt's avatar
4 months ago

Isuues discovered with invoicing at BAS time

I just completed my first BAS, and it seems that MYOB cannot handle the way I Invoice.

I have an accountant who ran my BAS for me. However, when reviewing the sales and purchasing data, I thought, "What the hell is going on here?" It turns out that in three months, the system is reporting that I did over $42,000 in sales, when I have only invoiced for about $21,000.

The system adds every single line of the invoice and, in some cases, the Invoice total as well.

Is there a way to ensure that the MYOB System only adds the invoice amount to cash receipts, rather than every line of the invoice plus the invoice total? 

I am officially 6 months in to my MYOB experience and thought I was doing well, until I had to overpay my GST Owned amount.

I need to get this right, otherwise I might as well keep a written ledger.

Any thoughts or ideas appreciated.

2 Replies

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi Play_with_dirt,

    This may need some basic troubleshooting. I recommend clearing your AccountRight cache to avoid some software discrepancies. If the issue remains the same, this may need further investigation on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.

    Regards,
    Earl