Forum Discussion

JanineSK's avatar
JanineSK
Experienced Cover User
14 days ago

MYOB Essentials not Loading

Hi

 

I am having issues logging in to my MYOB Business Lite accounts today. Is anyone else having the same issue? Is there an issue with the MYOB online server?

 

Thanks

Janine

3 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    13 days ago

    Hi JanineSK,

     

    There haven't been any reported issues with MYOB Business Lite today. I've checked and logged in, no dramas at all. Clearing your browser cache or switching to a different browser or device often does the trick. If you're still having issues,  make sure to reach out to our team on Live Chat via our virtual assistant, MOCA

     

    Cheers,

    Doreen

  • JanineSK's avatar
    JanineSK
    Experienced Cover User
    13 days ago

    Hi Doreen

     

    I have been having intermitted issues with both Business Lite and Accounts Right the whole day. I manage to get in, post a few transactions and it plays up again.

     

    Hoe do I find the live Chat? I have to admit I had spend 30mins googling to just find this message section to ask my question

     

    Thanks

    Janine

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    13 days ago

    Hi JanineSK,

     

    Sounds like your MYOB's been a bit temperamental today. Letting you in, then deciding it's had enough. Really appreciate you sticking with it.

     

    If you'd like to chat with our live chat support, just click this link: Contact us - MYOB Support. Once you're on the page, a little chat bubble will pop up in the bottom-right corner and that's where you can get help in real time.

     

    Regards,

    Sai