Forum Discussion

CVAAccounts's avatar
CVAAccounts
5 months ago

Cannot access timesheets

Hello

 

I am trying to do a final pay today out of cycle.

 

  1. There is no option to create a one off pay
  2. If I use the next period end I am told there are no employee timesheets. There is normally a timesheet waiting for me to access.

Please provide assistance asap. There should be a telephone number for problems with payroll, they are too urgent for this method. I will be recommending to my employer that we move to a more user friendly payroll. It took me 10 minutes to find this page!

 

Regards

Janet Taylor

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    4 months ago

    Hi CVAAccounts ,

    Thanks for your post.

    If you are using MYOB Team, make sure the timesheets are approved. Do not use "unscheduled" but instead select the appropriate pay. If the timesheets are not showing, manually adjust the pay period by moving the start date backward and the end date forward. Then, revert to the original pay period and refresh.

    Feel free to post again, we're happy to help!

    Regards,
    Earl