First Payroll - Bank files download
The file for download will not open on my computer and I dont understand where I am meant to upload the file in my bank to pay my employees
Forum Discussion
1 Reply
Hi there Clareg123,
If the bank file you've downloaded won't open, it might be due to the file format or a corrupted file. Make sure you have the right software to open it (like PDF reader, Excel, etc.). If the issue persists, try downloading the file again. Regarding where to upload the bank file, you'll need to log into your bank's online platform and look for an option related to payroll or bulk payments. This section usually allows you to upload a file with payment details. If you're unsure, your bank's help section or customer support can guide you.
Best regards,
Doreen
