Forum Discussion

FOODY's avatar
FOODY
Experienced User
3 years ago

Fixing a Payroll error

I somehow entered a payslip detail twice and it was entered in STP.

However I only emailed one payslip to the employee concerned and obviously only paid him the correct amount.

From what i read its always better to fix it in the future than delete or reverse.

The employee will not even realise whats happened though it may affest Tax i presume.

 

So , I could just delete it but would this cause more prblems. I am thinking if i just do a one-off pay rate change that could fix it. Do i need to tell the employee?

Over to the forum. Thanks in advance

1 Reply

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  • Hi FOODY 

     

    Thanks for your post. If you have created a pay run twice, so there's duplicate pay transactions, you will need to reverse the second pay transaction. This will automatically update the YTD amounts in STP.

     

    If you create a pay run with incorrect amounts or hours, you would need to reverse the pay transaction and then reprocess it with the correct information. This will also update the YTD amounts in STP.

     

    If the amount transferred to the employee's bank account is incorrect, this is when we would recommend processing adjustment pays.

     

    Once a pay run has been sent to the ATO it can't be deleted and must be reversed. STP updates the YTD amounts each time a report is sent, this means that you just need to make sure the YTD amounts in the most recent STP report match the figures in the Payroll activity report.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.