Forum Discussion

Lelunaz2's avatar
Lelunaz2
Contributing User
4 months ago

Leave function has disappeared off MYOB Teams app for all employees

The leave function on the MYOB Teams app has disappeared. Now staff can only see an add timesheets option. No known issues have been reported per the MYOB status page.  

  • Hi Lelunaz2,

     

    I understand that your employees are unable to access the leave feature in the MYOB Team app. If an employee is trying to submit a leave request but there is no leave reason to choose from, make sure that the entitlement is set up correctly. An employee listed in the MYOB Team has a pay basis of hourly, which means that the calculation basis of their entitlement should be Equals [x] percent of. If this doesn't work, please uninstall and then reinstall the application.

     

    Feel free to write a post if you need further assistance.

     

    Cheers,

    Jem

    • Lelunaz2's avatar
      Lelunaz2
      Contributing User

      Hi Jem 

      I did already try all that a few days ago with no improvement (note, no leave was showing anywhere, no apply for leave buttons was showing and all the icons at the bottom of the app had all disappeared) but I have opened it today and they are all back. It must have been a glitch with the app.