Forum Discussion

ND4's avatar
ND4
3 months ago

MYOB Team mobile app not letting me sign in

Hi, for the last couple of days I haven't been able to sign in to the MYOB Team mobile app. It's coming up 'A problem occurred attempting to load MYOB Team. Please try again later.'

And now today, the kiosk app I have on an ipad for my employees to sign in & out for their timesheets dropped out their names & after restarting the ipad the business name doesn't come up.

I have already tried deleting the app & reinstalling, but same message still comes up.

Does anyone have any ideas on getting this to work or are MYOB having software issues again?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 months ago

    Hi ND4 ,

    My apologies for the delayed response. I wanted to check if you’re still experiencing this issue. We received an update indicating that the problem was resolved on the same day. If you’re still encountering issues, please let us know so we can investigate further.

    Looking forward to your response.

    Regards,
    Earl