Forum Discussion

EmB's avatar
2 years ago

Pay run missing

Hi,

Im very new to MYOB Payroll.

I did one payrun but had to delete it as I didn't know how to upload to the bank and then my pay date had past. I reentered it and have done a second payrun but neither are showing in reports and only the first one is showing on the dashboard. However, the figures in my chart of accounts is correct.

How do I recover these events so I can report to the ATO?

Thank you.

 

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi EmB,

     

    Thank you for your post. I'd like to extend you a warm welcome to the Community forum. I hope you find it a valuable resource.

     

    I apologize for the delay in responding to your post. Your patience is greatly appreciated.

     

    Firstly, I would recommend you check your payroll reports, such as the Payroll Activity, Register, and Year-to-Date (YTD) reports. These reports should provide a comprehensive overview of your payroll transactions. If the reports match the details of the last payrun, it indicates that the last payrun has been successfully reported. If these reports match, then you may send update event, this is just to update the information for the ATO.

     

    Please let me know if you require further assistance, and I'm happy to assist further.

     

    Cheers,

    Princess

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