pay run
Accidently reported new pay run as a updated payrun and stp report is showing 0.00 gross payment.
Any suggestion how to fix it.
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Hi Gobblers,
Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.
We're sorry to know you are having trouble on the pay run. In this matter, may we ask if you’re trying to do a pay run reversal and if the updated pay run you created was sent to ATO already? If you could also send me a screenshot of the STP Report page showing the updated pay run values with the 0 gross payment I would appreciate that. You may send it to me through a private message.
We will be waiting for your response.
Cheers,
Shella
Hi Gobblers,
Thanks for the response.
In my understanding, you have sent an update event. Sending an update event will show zero under STP Report page once process. For the reference you may check this help article, view single touch payroll reports that will guide you with this. If you need further help, don't hesitate to start a new post and we'll be happy to assist.
Otherwise, if my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Cheers,
Shella
