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Gobblers's avatar
Gobblers
Member
2 years ago

pay run

Accidently reported new pay run as a updated payrun and stp report is showing 0.00 gross payment.    Any suggestion how to fix it.
Shella_A's avatar
Shella_A
MYOB Moderator
2 years ago

Hi Gobblers,

 

Thank you for your post and welcome to the MYOB Community Forum. I hope you find plenty of useful information.

 

We're sorry to know you are having trouble on the pay run. In this matter, may we ask if you’re trying to do a pay run reversal and if the updated pay run you created was sent to ATO already? If you could also send me a screenshot of the STP Report page showing the updated pay run values with the 0 gross payment I would appreciate that. You may send it to me through a private message. 

 

We will be waiting for your response.

 

 

Cheers,

Shella

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