Forum Discussion

Ayars's avatar
4 months ago

Pay Super bank account verification

G'day I'm trying to verify my bank account for Pay Super but I keep getting the message "Sorry, we're not ready to verify your bank account at the moment, please try again later". 

  • Hi Ayars - thanks for your question, and sorry to hear you're having trouble verifying your bank account.

     

    Sometimes there's something in the background that can affect this process and often it corrects itself after a while.

     

    Are you still experiencing this issue?

     

    Adrian

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Ayars

     

    I'm sorry to hear about the error message when verifying your Pay Super. I have checked your file and worked with the team to fix your issue. I recommend logging out and logging back in. You should be able to verify at this point. 

     

    If you need any other help, feel free to create a new thread in the forum.

     

    Thanks,
    Genreve