PAYG not being calculated in payruns

Hi kevinmargetson,

Thank you for your post, and I apologize for the delayed response. I recommend visiting this resolved post that addresses the same issue you are currently experiencing.

Feel free to post again, we're happy to help!
Regards,
Earl

Hi Earl

Yes, I did see that post and check all of the employee cards without success.

Hi kevinmargetson,

My apologies for the late response,  To resolve this issue, kindly follow these steps: Navigate to Payroll > Pay items, select the base hourly item, and scroll down to Exemptions. If PAYG Withholding is visible in the Exemptions section, remove it and save the changes.

Furthermore, please review each pay item to ensure it is included in the PAYG calculation for the specific pay run, not limited to the base hourly item.

Please do let me know how you go on this.
 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl

Hi kevinmargetson,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl