Forum Discussion

HollyW's avatar
2 years ago

Payslip not printing

When I try to print the payslips, I keep getting this error message

Request ID: 5f2ba806-1aa4-4bbc-999d-71ab6987875b.

1 Reply

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi HollyW,

     

    Thank you for reaching out, and a warm welcome to the Community forum.

     

    I apologize for the delayed response. To address the situation, please review the Pay slip delivery method. Navigate to Payroll > Employees, click on the employee's name, select Payroll details, and check the default pay slip delivery. For more detailed instructions, refer to the Help Article: Viewing pay runs and pay slips.

     

    Should you need any additional assistance, feel free to let us know. We're here to help!

     

    If my response has answered your question, please click on "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess