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Kristelle's avatar
Kristelle
Trusted Cover User
2 years ago

STP Reporting finalisation after changing products

I changed from AccountRight to Business just into the new financial year & have noticed now that I have done the STP End of Payroll Year finalisation (in Business) & logging into myGov, that there are 2 figures pulled across from our employer in the pre-fill (the initial amount reported in AccountRight) & the year to date amount (which is correct) from Business. The changeover was done by MYOB on their end, to bring all the data across correctly, so that I could continue payruns, ect in Business with the current year to date figures. 

In checking with the ATO, they have a gross amount that totals both the previous figures (from AccountRight) & the current one (from Business) . The STP report from Business has the correct year to date amount, but then add the extra amount from the AccountRight reporting, that will actually give them more than they were paid.

The ATO told me I'll have to undo the finalisation & push through a zero pay run to reduce the figures. Will I need to do that on the AccountRight version, so that those figures going through to the ATO disappear? I'm not sure how to do that & am worried that it will mess with the year to dates.

Why did the first lot of STP reporting still show up from AccountRight, when the year to date payrun figures were brought across to Business, to be able to continue doing payruns?

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  • Kristelle's avatar
    Kristelle
    Trusted Cover User
    2 years ago

    So, I am still trying to get this sorted. The ATO told me that MYOB can get rid of the old figures.

    MYOB told me to not finalise the previous version for STP, then push through an update event & then re register my current version payroll with the BMS ID from the previous one (which it already was) & push through an update event.

    I then have to wait 72hrs before checking with the ATO whether that has worked.

    No, it hasn't, they're still seeing both figures at their end.

    Any ideas, how I can get rid of the previous versions STP figures from showing at the ATO. They're included in the current versions figures, so everyone looks like they got paid more than they did!

    I had to do a deferral already because I've missed the 14th that this is supposed to be finalised for the employees. Stupid thing is, I have another business the same thing has happened. I changed versions & both figures are showing to the ATO. Lucky that I'm the sole employee for that one! I can wait. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Kristelle 

     

    Thank you for your post. 

     

    Sorry to hear about your difficulties with the two software. If your previous software AccountRight is still active what we could do is clear all pay history on it and then do an update event to clear out the values from the previous software. In any case, if your software is already canceled and you can't do any changes to it. What I would suggest checking https://onlineservices.ato.gov.au/business/ to find your old BMS ID. After which follow these following steps:

    • Go to the Payroll menu and choose Single Touch Payroll reporting.
    • Click the ATO settings tab
    • Click Edit STP business details
    • Follow the prompts to set up Single Touch Payroll until you get to the BMS ID part
    • Click YES if it asks you if the business has been reporting previously in a payroll software
    • Enter the previous BMS ID below

    Let us know if you require any further assistance with this. I'm happy to help. 

     

    Cheers, 
    Genreve