Forum Discussion

Angela18's avatar
Angela18
Member
1 year ago

Tax tables 24/25 not updating

Hi 

Please provide assistance on updating to the 25 tax tables.  They have not changed in my system.

thank you

Angela

11 Replies

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    1 year ago

    Hi DualFuel,

     

    I understand that you're experiencing an issue with MYOB not calculating the tax rate accurately after processing pay runs for July. This problem requires further investigation and isn't something that can be resolved with a simple script. Our dedicated team needs to repair the file. Please partner with our live chat support for more detailed assistance.

     

    To connect with a live chat agent, please start by contacting our virtual assistant, MOCA, through myob.com/support. If MOCA is unable to resolve your issue, it will transfer you directly to our live chat team for further help. Also, you can raise a support ticket via My Account.

     

    Cheers,

    Princess