I am getting the attached error message every time I try to view a pdf payslip in a payment to my employee. It is also not e-maiing through to my employee. I urgently need this fixed. I have cleared my cache etc., an it hasn't worked. Can someone please contact me tomorrow morning from 6.30am on to fix this over the phone. I have phoned MYOB and sat on the phone for 3 hours where someone said this would be fixed. Nothing has happened.
Hi Zachrbert1
Thank you for your post.
I would suggest to check on Payroll Details >> Employment details and make sure that Default pay slip delivery is set to be printed. Another thing is check your Payroll Settings >> Pay slip email defaults if you have set up the Form name and Reply - to email address correctly.
Please feel free to post again I'm happy to assist.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Princess
