Forum Discussion

LilyG2's avatar
4 months ago

Why 26/6/24 pay run not in STP report

Dear team,

 

Why 26/6/24 pay run not in STP EOFY finalisation ? How to fix ? I can't see anything wrong and can't see where to click on to STP button, Please HELP

 

 

  • Hi LilyG2 - thanks for your question.

     

    You would have been prompted to declare the pay run to the ATO when you processed the pay - so the pay should have been reported to the ATO.

     

    To check this, go to the Payroll menu and click Single touch payroll reporting. The pay run for 26/6/24 should be listed on the STP reports tab - just make sure you've chosen 2023/24 as the Payroll year.

     

    You can also click Send update event to ensure the ATO has all the latest payroll totals.

     

    If the problem continues, reach out to MOCA, MYOB's virtual assistant, at myob.com/support for deeper assistance. If MOCA can't resolve the issue, the live chat team is available to provide further help.

     

    I hope this helps!

     

    Adrian

     

     

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