Forum Discussion
6 Replies
- Isaiah_C19 days agoMYOB Moderator
Hi Phoenix01,
Thanks for reaching out. We do have a similar Community post that may help with this one: MYOB Business - Unable to Generate Coding Reports
It covers a similar issue with the Coding report not showing or downloading as expected, and also includes a workaround that might help.
Regards,
Sai
- Phoenix0119 days agoExperienced Cover User
Didn't work and I need it to work now !
- Genreve_S18 days agoMYOB Moderator
Hi Phoenix01,
Thanks for the update. If the workaround on that thread didn't work. It would be best to get in touch to our support team so they can have a deeper look at your coding report. You can reach out by creating a support ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant.
Regards,
Genreve - Phoenix0115 days agoExperienced Cover User
I've created 2 support tickets and still haven't received an answer. Also the Banking Transaction report doesn't work !
- Princess_R14 days agoMYOB Moderator
Hi Phoenix01,
Appreciate you checking back in. The team’s working through a high volume of cases at the moment, so I can’t promise a timeframe just yet, but I’d still really like to help get this looked into. If you send us a private message with your case number, I can follow it up from my side and ask the team if it can be bumped up the priority list.
Cheers,
Princess
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