Business Lite - Coding report

Hi Phoenix01,

Thanks for reaching out. We do have a similar Community post that may help with this one: MYOB Business - Unable to Generate Coding Reports

It covers a similar issue with the Coding report not showing or downloading as expected, and also includes a workaround that might help. 

Regards,

Sai

Didn't work and I need it to work now !

Hi Phoenix01,

Thanks for the update. If the workaround on that thread didn't work. It would be best to get in touch to our support team so they can have a deeper look at your coding report. You can reach out by creating a support ticket in My Account or connecting with our live chat team through MOCA, our virtual assistant. 

Regards,
Genreve 

I've created 2 support tickets and still haven't received an answer.  Also the Banking Transaction report doesn't work !

Hi Phoenix01,

Appreciate you checking back in. The team’s working through a high volume of cases at the moment, so I can’t promise a timeframe just yet, but I’d still really like to help get this looked into. If you send us a private message with your case number, I can follow it up from my side and ask the team if it can be bumped up the priority list.

Cheers,

Princess

And 17 days later, I'm still waiting for a reply !

Hi Phoenix01,

I understand this has taken longer than expected, and this is definitely not the level of service we aim to provide.

We’ve seen your private message and have already replied to you there. Please check your inbox and we’ll keep working with you from that thread.

Cheers,

Princess