Credit Card Surcharge

Question

Can anyone confirm that my customers are paying the surcharge?

I get a bill every month (Attached). What this for?

The "Apply Surcharge" box is ticked when i create invoices.

When i read the online Help documents, it says "There's currently no automated option to include surcharges on invoices paid online."

So whats the "Apply Surcharge" box for?

luke_rigg · Answer

Anyone?

melisa_d · Answer

Hi&nbsp;Luke_Rigg,&nbsp;
&nbsp;
Sorry for the delay in our response. This invoice that you've received is related to the transaction fees processed when using the online payments service. Information on this is available on our help article Fees and Charges for online payments.&nbsp;
&nbsp;
Do let us know if you have any further questions.&nbsp;

Forum Discussion

Credit Card Surcharge

2 Replies

Looking for something else?

Learn, solve, grow

Related content

Credit card Surcharge

Credit Card Surcharge - Job Code missing

Open banking & MyCard/NAB credit cards

Credit Card Surcharge now working?

How to manage Credit card surcharges

Invoice payment link - Credit card surcharge

Which credit card to get

Cant see transactions in credit card