Client has attempted to send various customer sales invoices today. Some of the customer invoices are bouncing back (but this is not affecting all customers & it is not affecting all sales invocies for the same customer. Is anyone else having this issue - thanks, Michelle
Hi Michelle60,
One possible reasons might be because of the recipients mail server has any settings that could be blocking emails from MYOB, or if their email addresses might be on a blacklist. Our team can take a look at this for you, you can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
I’m also having this issue with invoices, statements and overdue invoices. It only started yesterday
Yes I am having this issue since yesterday 16/5/25
Same, has coincided with the last update 2025.4.1.4
