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brazzenfnq's avatar
brazzenfnq
Contributing User
3 months ago
Solved

Hi, I received a credit note from our supplier. Can you please tell me where I can enter this in MYOB.

Hi, I received a credit note from our supplier. Can you please tell me where I can enter this in MYOB. 

  • Genreve_S's avatar
    Genreve_S
    3 months ago

    Hi brazzenfnq,

     

    The invoices feature is for customers exclusively. If a supplier gave you a credit note, you will need to record it as a negative purchase invoice (bill). Here is the guide to the process.

     

    Regards,
    Genreve

6 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi brazzenfnq,

     

    The invoices feature is for customers exclusively. If a supplier gave you a credit note, you will need to record it as a negative purchase invoice (bill). Here is the guide to the process.

     

    Regards,
    Genreve

  • Cazzam's avatar
    Cazzam
    Contributing User
    3 months ago

    If its Myob business you are using, you have to enter a negative invoice. So create an invoice and put a minus at the front of the amount

  • brazzenfnq's avatar
    brazzenfnq
    Contributing User
    3 months ago

    Yes MYOB Business. I cannot select the supplier in invoices????? Only customers.

  • brazzenfnq's avatar
    brazzenfnq
    Contributing User
    3 months ago

    Thanks for the advice. I have created a Bill for the negative amount. Now I want to pay the balance of my existing bill to the supplier and include the credit amount. How do you allocate this against the 2 bills as there will be one payment form my bank transactions?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 months ago

    Hi brazzenfnq,

     

    Once you've created the negative bill, you'll get a credit note for that supplier. You can either refund it or apply it to a bill. After applying the credit to the bill, you can create a payment for the remaining amount to match the bank transaction amount. You can read through the process from this link.

     

    Regards,

    Genreve

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