Forum Discussion

ShellyMac's avatar
ShellyMac
Experienced User
5 years ago

Bank Feed - Credit Card has a credit from a supplier

Hello,

In my Bank Feed under Credit Card, I have a credit from a supplier.  I purchased 2 items from this supplier (I use this supplier a lot) on my Credit Card, the total was $700 for both items.  The next day I returned 1 of the items and the supplier gave me a credit back onto my Credit Card for the amount of $500, which has come up on my Bank Feed under Credit Card. 

I only delivered 1 item for $200 (should I change this and deliver 2 items in to equal $700?)

The $700 charge, I would like to allocated to the Suppliers invoice and then I would like to allocated the credit of $500 to the same invoice.  I would like to allocated this credit to my Supplier but MYOB will not let me do that, it only calls up my Customers.  Is there another way I can do this.   We are only a small business using MYOB.

Thank you 

  • Steven_M's avatar
    Steven_M
    5 years ago

    Hi ShellyMac 

     

    Ticking Undeposited Funds will make the transaction appear in the Banking>>Prepare Bank Deposit window and in the undeposited funds bank account, not the main bank account that bank feeds will come through on.


    My recommendation would be to go to Banking>>Prepare Bank Deposit and see if the transaction is listed in the window. If not, go to Banking>>Bank Register>>Select the Undeposited funds account to see if the transaction is listed. Once you have navigated to the transaction go to Edit>>Delete transaction. This will delete that transaction so it can be re-entered selecting the desired bank account as required.

  • GDay53's avatar
    GDay53
    Ultimate Partner

    ShellyMac 

     

    Welcome to the MYOB Community Forum, I hope you find plenty of useful information.

     

    You would normally enter the Supplier Bill for the full amount then create a negative Bill for the Credited amount.

    This would then go to the Purchases Register > Returns and Debits and highlite the negative bill and click on receive refund. The deposit to account being your credit card.

    Now in the bank feeds click on find and it should find the transaction for you to match.

    Have a read of the MYOB SUPPORT NOTE on Supplier returns, debits and refunds.

     

    • ShellyMac's avatar
      ShellyMac
      Experienced User

      Hi GDay53,

      I did all what you suggested, but I ticked on UNDESPOSITED FUNDS, as I wasn't sure to tick on it or not.

      Now it will not come up in by bank feeds and I am not too sure how to change it or where to find it.

      Looking forward to your reply.  

       

      • Steven_M's avatar
        Steven_M
        Former Staff

        Hi ShellyMac 

         

        Ticking Undeposited Funds will make the transaction appear in the Banking>>Prepare Bank Deposit window and in the undeposited funds bank account, not the main bank account that bank feeds will come through on.


        My recommendation would be to go to Banking>>Prepare Bank Deposit and see if the transaction is listed in the window. If not, go to Banking>>Bank Register>>Select the Undeposited funds account to see if the transaction is listed. Once you have navigated to the transaction go to Edit>>Delete transaction. This will delete that transaction so it can be re-entered selecting the desired bank account as required.