myob- created a bill...amount paid---infill or not???
When i get an invoice from a contractor or materials etc I go to PURCHASES, CREATE A BILL, I INFILL WHO I'M PAYING AND RELEVANT DETAILS ETC, I had then been previously writing the amount that i have paid the supplier (which i pay immediately) in the box that says AMOUNT PAID $, but then I had a call back re a separate issue with myob help assistant and was asking additional questions re other problems im having and was told by the myob support help lady that I SHOULDN'T be writing the amount I have paid in the AMOUNT PAID box but instead i should be waiting until the amount shows up in the BANK TRANSACTION and then match the amount paid to the transaction to the bill....... This is all fine and dandy but im trying to do what shes told me and now i get an error message saying "YOU HAVE INDICATED THAT THE TRANSACTION IS TO BE PAID ELECTRONICALLY. ALL ELECTRONIC PAYMENTS MUST CONTAIN STATEMENT TEXT".
what the hell does that means?!?!?!?
Is there anyone that myob can recommend to me in the ballarat VIC, 3350 area to help me in person? I am so over using myob and the ongoing issues.
I dont know if i should just throw the computer through the window and be done with it or just dump myob and start using an alternative program?