Forum Discussion

MPlayer's avatar
MPlayer
Member
1 month ago
Solved

MYOB dates wrong?!

MYOB is showing incorrect (future) dates on some invoices.

 

For example, with invoice #901064 it's showing reminder emails being sent 21/01/2026, 25/01/2026 and 07/02/2026.

  • Hi MPlayer,

     

    I can see why those future dates would look a bit odd. What you're seeing there is actually expected behaviour. The reminder emails are scheduled based on the invoice due date and your reminder settings, not today's date. So if the invoice due date is in the future, MYOB will show future reminder dates like the ones you mentioned (21/01/2026, 25/01/2026 and 07/02/2026). If the due date looks right, then there's nothing to worry about. For more info on how invoice reminders work and how to adjust them, you can check out this handy guide here: Setting up invoice reminders.

     

    Regards,

    Sai

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi MPlayer,

     

    I can see why those future dates would look a bit odd. What you're seeing there is actually expected behaviour. The reminder emails are scheduled based on the invoice due date and your reminder settings, not today's date. So if the invoice due date is in the future, MYOB will show future reminder dates like the ones you mentioned (21/01/2026, 25/01/2026 and 07/02/2026). If the due date looks right, then there's nothing to worry about. For more info on how invoice reminders work and how to adjust them, you can check out this handy guide here: Setting up invoice reminders.

     

    Regards,

    Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Learn:

Level up your skills using MYOB software.

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.